Plan - Do - Check & Act

Our Mission:

To provide fully integrated, comprehensive laboratory services, competitively priced, with on-time completion. We design solutions that satisfy the clients' needs to execute them through our strong laboratory infrastructure and information systems.

Our Vision:

To exceed our customer’s expectations by utilizing innovative, state of the art technologies to provide accurate and timely results.

To contribute to global health and safety by providing our clients with high quality laboratory services and advisory services whilst creating opportunities for our employees.

Our Values:

Customer focus:

•Delivering customer satisfaction by listening to and exceeding customer expectations.

•Adding value for our customers through our services.

•Seeking innovative solutions to help our customers achieve their goals.

Quality:

•Delivering quality in all our work; providing accurate results on time.

•Using the best appropriate technology and methods.

•Seeking to improve or change our processes for the better.

Competence & team spirit:

•Employing a team of talented and competent staff.

•Investing in training and creating good career opportunities.

•Recognizing and encouraging outstanding performance.

Integrity:

•Behaving ethically in all our business and financial activities.

•Demonstrating respect towards our customers and our staff.

•Operating responsible environmental policies.

Our Figure: